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Our Commitment & Policy.

Cancellation & Rescheduling 

To keep sessions running smoothly:

  • Please give 24 hour's notice for cancellations.

  • Late cancellations may not be refundable unless due to emergencies.

  • If rescheduling is needed we will notify you immediately. 

Online Safety Commitment

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Your child's safety is our top priority. Learning with Miss Helen ensures:

  • Secure Zoom Links 

  • Session times monitored at all times 

  • Camera encouraged for engagement 

  • Clear communication with parents 

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